As standard we offer FREE DELIVERY on all orders over £99.99 to all UK mainland addresses (excluding UK ISLES, Channel Isles, Northern Ireland, and Scottish Highlands & Scottish Isles) on all products. Delivery outside of mainland UK may be arranged by prior agreement. If your order value is less than £99.99 excluding VAT there is a carriage charge of £9.95 for 1st 10kilo and then 0.85p per extra kilo.

You will be notified of the carriage amount and will at that point be able to make a decision as to whether you wish to proceed with your order or claim a refund.

Under normal circumstances, the vast majority of orders received by 11am on a working day will be dispatched the same day on a standard next working day delivery service to UK mainland addresses. Our standard next working day delivery does not guarantee next day delivery; however every effort is made by us and the courier to achieve this goal.

Orders taken on Friday after 11am, Saturday or Sunday will be dispatched on Monday (excluding Bank Holidays) for delivery within terms stated above. If you order by Midday but need a next morning delivery there may be a carriage charge of £25.00.

If you need a Saturday delivery there is a charge of £30.00 but your order must be placed on Friday by 11am.

Deliveries to UK ISLES, Channel Isles, Northern Ireland, and Scottish Highlands & Scottish Isles require 2 working days’ notice with all orders to be placed by 11am. Deliveries will be charged £6.99 per parcel.

Note: Estimated delivery times are calculated from the time ‘Orders’ are despatched. Orders are generally processed & ready to be shipped within 24 hours of receipt of payment/order placement.

Retruns 

Returns are only accepted for goods which arrived damaged or are sent in error. If you find your order damaged or you have received the wrong product please contact us immediately.

Depending on the condition we will offer to re-send the items or exchange them. Any refund will be issued entirely at our discretion please contact us as soon as possible.